How to update your payment method (card) for Webflow subscriptions

If your card expires, you switch banks, or you just want to use a different payment method, you can update your card details directly from your Workspace billing settings. The new card will be used for all future charges on that Workspace, including Workspace plans, Site plans, and add‑ons.

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1. Open your Workspace billing settings

1. In the Webflow Dashboard, select the Workspace whose payment method you want to update.
2. Click Workspace settings in the left side bar.
3. In the left sidebar, go to Billing.

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2. Locate your current payment method

On the Billing page, look for the Payment method section.

You'll see:

• The card brand (Visa, Mastercard, Amex, etc.).
• The last 4 digits of the card currently on file.
• The expiration date.

If no card is saved, you'll see a prompt to Add payment method.

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3. Update or replace your card

To change the card:

1. Click Edit or Update payment method next to the current card details.
2. A secure form will appear (powered by Stripe, Webflow's payment processor).
3. Enter your new card number, expiration date, CVC, and billing ZIP code.
4. Click Save or Update card to confirm.

Webflow will validate the card immediately. If the card is declined or invalid, you'll see an error message and you'll need to try a different card or contact your bank.

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4. What happens to upcoming charges

Once you save the new card:

• All future recurring charges (Workspace plan, Site plans, add‑ons) will use the new card.
• Pending charges scheduled for the current billing cycle may still attempt to charge the old card if they were already queued. If that fails, Webflow will retry with the new card.

If you're updating your card because the old one failed, Webflow will automatically retry the failed payment with the new card once you save it.

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5. Managing multiple Workspaces with different cards

If you manage multiple Workspaces (e.g. one for your agency, one for each client), each Workspace has its own payment method.

To update cards across multiple Workspaces:

1. Switch to each Workspace from the Dashboard (use the Workspace switcher in the top‑left).
2. Go to Workspace settings → Billing in each one.
3. Update the card separately for each Workspace.

There's currently no way to set a "global" payment method across all Workspaces from a single account.

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6. Supported payment methods

Webflow accepts:

• Credit cards: Visa, Mastercard, American Express, Discover (depending on region).
• Debit cards: most debit cards that can process online recurring payments.
• Google Pay: Credits & debits cards.

Webflow does not currently support:

• PayPal
• Bank transfers / SEPA direct debit (except for Enterprise plans via invoice)
• Crypto or alternative payment methods

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7. What to do if your card keeps getting declined

If you're sure the card details are correct but it still won't save:

1. Check with your bank – some banks block online subscriptions or international payments (Webflow processes payments through Stripe in the US).
2. Check your card limits – make sure your daily or monthly spending limit isn't maxed out.
3. Try a different card – business cards or cards from different issuers may work better.
4. Contact Webflow Support – if the issue persists, Support can check if there's a billing system issue or flag on your account.

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8. Removing a card entirely

If you want to remove a payment method without replacing it (e.g. you're cancelling all paid plans):

1. You'll need to downgrade or cancel all paid Workspace and Site plans first.
2. Once there are no active subscriptions, you can remove the card from Workspace settings → Billing → Payment method → Remove card.

Webflow won't let you remove a card if there are still active paid subscriptions, because that would prevent renewals and cause your plans to be suspended.